Expédition
Quels sont vos délais de livraison ?
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Combien coûtera la livraison?
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Proposez-vous une livraison dans le monde entier?
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What leather does Trevony use?
We use full-grain leather, the highest grade available, sourced from premium tanneries that share our standards for quality and longevity. Full-grain leather retains the natural surface of the hide, meaning it develops a rich patina over time. Your piece will look more beautiful in ten years than it does today.
How long does it take to make a Trevony piece?
Each item is handcrafted to order. Unlike mass-produced accessories, our pieces are not pulled from a warehouse shelf. The making takes time, and that time is precisely what you are investing in.
Ma commande
Comment puis-je annuler ma commande ?
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Que se passe-t-il si je reçois le mauvais produit ?
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Proposez-vous des échanges pour les articles défectueux ?
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How do I choose between a tote, crossbody, or business bag?
Consider how you carry your day. A crossbody is ideal for movement as it keeps your hands free and your essentials close. A tote carries more, with quiet authority. A business bag is structured for the professional who wants their carry to reflect their standards. If you are uncertain, our team is available to guide you.
Produit
Comment puis-je retourner mon produit ?
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Comment prendre soin de mon produit ?
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Offrez-vous des garanties prolongées?
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Ordering & Shipping
Which payment methods do you accept?
We accept major credit and debit cards, along with secure online payment options. All transactions are encrypted for complete security.
Can I modify or cancel my order?
If your order has not yet been processed, we will do our best to accommodate your request. Please contact us as soon as possible.
How do I track my order?
Once your order has been dispatched, you will receive tracking information via email. You can also track your order directly through our order tracking page
Can I return or exchange a piece?
Yes. We offer returns and exchanges. Please review our returns policy for full details or
reach out to our team and we will assist you personally.
Care & Longevity
How do I care for my Trevony leather piece?
Full-grain leather rewards attention. Keep it away from prolonged exposure to direct sunlight and moisture. Feed it periodically with a quality leather conditioner; we recommend one without silicone or petroleum. Store it in a dust bag when not in use. Treat it well and it will outlast most things you own.
Will my piece develop a patina?
Yes, and this is intentional. Full-grain leather develops a patina with use, deepening in color and character over time. No two pieces age identically. Your Trevony becomes more yours with every passing year.
What if my piece needs repair?
Please contact us. We stand behind what we make. For a piece crafted with this level of care, we believe aftercare should reflect the same standard.
Affiliates & Partnerships
Does Trevony have an affiliate program?
Yes. If you are interested in representing Trevony and sharing our pieces with your audience, you can apply to our affiliate program. We work with individuals and platforms who genuinely align with our values of craft, quality, and considered living.
If your question is not answered here, we welcome you to reach out directly. Florence doesn't rush, and neither does our response to you.
